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Terms & Conditions

Privacy:
E Liquid Flavour Concentrates UK collects personal and contact information when an account is created and when site services are used. E Liquid Flavour Concentrates UK reserves the right to send communications to our account holders regarding services, promotions, information and announcements. E Liquid Flavour Concentrates UK will not sell, trade or rent out your personal information. E Liquid Flavour Concentrates UK will not distribute personal information to any third party unless required to by law. E Liquid Flavour Concentrates UK reserves the right to set and access cookies on your computer. Using your browser to turn off cookies may limit your access to and ability to use services on eliquidflavourconcentrates.co.uk. E Liquid Flavour Concentrates UK reserves the right to set cookies from third parties. E Liquid Flavour Concentrates UK takes reasonable measures to protect personal information and complies with all regulatory and statutory requirements. E Liquid Flavour Concentrates UK reserves the right to amend our privacy policy at any time, and it is the responsibility of site users to check our privacy policy before agreeing to our terms and conditions. By agreeing to our terms and conditions you are agreeing to our privacy policy.

Copyright:
Trademark and copyright restrictions apply to all content created by E Liquid Flavour Concentrates UK. This includes but is not limited to the eliquidflavourconcentrates.co.uk website coding and pages, all E Liquid Flavour Concentrates UK logos and branding, product descriptions and product images. Content created by E Liquid Flavour Concentrates UK is not to be re-used or distributed by third parties without consent (this does not apply to social sharing sites such as Twitter, Facebook and YouTube).

Age Restrictions:
The policy of E Liquid Flavour Concentrates UK is not to sell any of our products to anyone under the age of 18. By agreeing to our terms and conditions you are confirming that you at least 18 years old. E Liquid Flavour Concentrates UK reserves the right to cancel any orders made by anyone we suspect may be under the age of 18.

Safety:
E Liquid Flavour Concentrates UK takes no responsibility for the way in which any of our products are used. Nicotine is an addictive and poisonous substance and should not be consumed before consulting your GP. E Liquid Flavour Concentrates UK does not promote any of our products as aids to stop smoking tobacco cigarettes. All use and consumption of products is done entirely at the customers own risk. More safety information can be found in our TPD section, our Guide to E-Cigarettes and Vaping, our DIY Mixing Guide and our Vaping Q&A.

Delivery, Returns and Discounts:
eliquidflavourconcentrates.co.uk charges £2.99 for delivery on all UK orders under the value of £30 and £11.99 for delivery on all orders from within Europe under the value of £90. Free delivery applies to orders over £30 in the UK and over £90 from within Europe. We will not ship any orders made from outside the UK or Europe, and we will not ship nicotine containing liquid to countries in which it is prohibited. E Liquid Flavour Concentrates UK  sells predominantly liquid based products, and for this reason we cannot accept returns. If any products are returned, the customer is responsible for all shipping costs. All items are inspected before shipping, and it is the customers responsibility to contact their postage provider if products arrive damaged. E Liquid Flavour Concentrates UK accept no responsibility for products that are damaged on arrival. The customer is responsible for all import and customs charges when ordering from outside the UK and for any products seized by customs. Discount codes will not apply to nicotine containing liquid due to TPD regulations. The 10% discount for new customers applies to account holders only, and is activated by using a one time use discount code sent via a welcome email.

Order Cancellations and Amendments:
Customers can only cancel or amend orders prior to shipping.

Our Rights:
E Liquid Flavour Concentrates UK will not honour pricing errors made on our website. If a customer has paid for an item that has an incorrect price, E Liquid Flavour Concentrates UK will provide a full refund. E Liquid Flavour Concentrates UK reserves the right to amend our terms and conditions at any time, and it is the responsibility of site users to check our terms and conditions before agreeing.