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Delivery Information

**Please note that due to scheduled maintenance work on our facility, no orders will be dispatched on Friday 21st of April. All order made after 2pm on Thursday 20th April will be shipped out on the following Monday. We apologise for any inconvenience**

ELFC offers free delivery on all orders over £30 in the UK and £90 in Europe. Delivery on orders under these values will be charged at £3.20 for the UK and £11.99 for Europe.

All orders made before 2pm Monday to Friday (excluding bank holidays) will be sent out the same day.

We use Royal Mail 1st Class delivery for all UK orders under 1kg. Orders over 1kg will be sent by Royal Mail 2nd class delivery or a courier of our choosing. We will choose an appropriate courier for European orders depending on the size.

We do not deliver outside of Europe, and we will not dispatch nicotine containing liquid to countries in which it is prohibited.

Over 95% of all Royal Mail 1st Class deliveries arrive the following day on orders made before 2pm.

Please allow for longer delivery times during busy periods. Please wait 5 working days from ordering to contact us if you haven’t received your package.

*We have been asked by the Post Office not to put notes to delivery drivers on the outside of the package.