ELFC offers free delivery on all orders over £30 in the UK and £90 in Europe. Delivery on orders under these values will be charged at £3.20 for the UK and £11.99 for Europe.
All orders made before 2pm Monday to Friday (excluding bank holidays) will be sent out the same day.
We use Royal Mail 1st Class delivery for all UK orders under 1kg. Orders 1-2kg will be sent by Royal Mail 2nd class delivery or a courier of our choosing. We will choose and appropriate courier for UK orders over 2kg. We will choose an appropriate courier for European orders depending on the size. All order valued at more than £50 will be sent via recorded delivery.
We will not send PG, VG or nicotine outside of the UK except for wholesale orders.
We will not dispatch nicotine containing liquid to countries in which it is prohibited.
Over 95% of all Royal Mail 1st Class deliveries arrive the following day on orders made before 2pm.
Please allow for longer delivery times during busy periods. Please wait 5 working days from ordering to contact us if you haven’t received your package.
*We have been asked by the Post Office not to put notes to delivery drivers on the outside of the package.