COVID-19 Delivery Update
At this time we are working with reduced capacity (due to social distancing) so dispatch and delivery may be delayed. All couriers are very busy at the moment so please take this into consideration. We will not accept that a package is late until 5 working days from dispatch. All packages sent with APC will have a note asking the driver to leave safe or with neighbour if possible. Thank you for your patience.
*Please be aware that on Friday the 21st of August, we will be closing early, meaning that the cut off for same day dispatch will be 11am.
ELFC offers free delivery on orders over £30 in the UK. Charges on International deliveries vary depending on location and package weight. All orders are sent with recorded delivery. Wholesale and bulk orders may incur additional delivery charges. Orders made before 2pm Monday to Friday (excluding bank holidays) will be dispatched same day*, usually orders made up until 3:30pm will be dispatched the same day but this is not a guarantee. Orders made after this time will be dispatched the following working day.
We will not send nicotine containing liquid outside of the UK, the Netherlands, Norway, Switzerland and the Republic of Ireland (excluding wholesale). For businesses, please email email@example.com for a bespoke shipping quote.
*Shipping to Germany is currently suspended due to import and regulatory reasons. Any orders placed to be delivered to Germany will be cancelled and refunded.
Our delivery options:
UK orders under £30
Courier (APC/DHL) - £3.49 (Next Working Day)
Courier (DPD) - £3.75 (Next Working Day)
UK orders over £30
Courier (APC/DHL) - FREE (Next Working Day) - UK Mainland
Courier (DPD) - FREE (Next Working Day)
EU orders under £100
Courier (DHL) - £14.99 (3-5 Working Days)
EU orders over £100
Courier (DHL) - £7.99 (3-5 Working Days)
Courier - £4.99 Flat Rate (Subject to 7 working day dispatch time)
International orders outside of the EU will be charged based on location, size and weight of the package.
Delivery times are supplied by the courier but are not guarantees. Working days are considered to be Monday to Friday excluding Bank Holidays.
We will choose an appropriate courier for international orders.
*Delivery and dispatch times may vary during busy periods.
Please wait 5 working days before contacting us if your package has not arrived (UK customers).
Please wait 28 working days before contacting us if your package has not arrived (non-UK customers).